All orders placed on denimtearsus.com are processed Monday-Friday and shipped within 1-3 business days from the time of purchase. Excluding major holidays and weekends.
Once your order is shipped, you will receive an email with your tracking information. We cannot make any updates to your order once tracking has been generated.
If you select expedited shipping, this shipping method will not go into effect until your package has been picked up by the courier.
Once an order leaves our fulfillment center, the courier service becomes responsible for the delivery.
Please make sure your Shipping Address is correct before placing your order. If your package is returned to our shipping facility by UPS due to an incorrect/invalid address, your order will be automatically restocked.
USA SHIPPING
We offer the following shipping rates to US customers:
- Flat Rate: 15 USD
- Flat Rate (Signature Required): 22 USD
For your protection and to prevent package theft, we do recommend selecting a shipping method with a signature requirement.
If a shipping method without signature requirement is selected, we cannot authorize a stolen package claim.
If a stolen package claim is filed and approved/paid by UPS, we can only authorize a Store Credit or replacement if available. Refunds will not be issued.
INTERNATIONAL SHIPPING
We offer the following shipping rates to international customers:
- Flat Rate: DHL Express 20 USD
INTERNATIONAL ORDER PROCESSING, DUTIES AND TAXES
Please note we cannot make any address changes or updates to international order once they have been placed, even if tracking has not been generated.